| Quality Assurance
Xtek seeks to earn lasting customer loyalty by producing products and services that meet our customers' requirements and delivering them in a manner that is responsive to their needs.
Xtek has consistently maintained a documented Quality Management System that complies with the requirements of ISO 9001:2000, and serves the following primary objectives:
Customer Satisfaction - To ensure that our customers' needs and wants are the primary focus of our quality efforts, and that customer satisfaction is monitored and evaluated.
Conformance to Requirements - To ensure that all relevant customer requirements are defined and met through our products and services.
Continuous Improvement - To ensure that our quality management system produces good quality results, and drives constant review and improvement of our operation.
A copy of our ISO 9001:2000 Certificate of Registration can be
viewed at the following on line location (101k).
Our ISO certificate is also available as an Adobe Acrobat PDF (Portable Document Format) file. Click
on the link below to begin downloading the file and display it in the Adobe Acrobat Reader. If you do
not have the Adobe Acrobat Reader installed on your computer you can obtain the free program by
clicking on the icon to the right.
Adobe Acrobat version of our certificate (95k)
Key Quality Assurance Personnel
Kevin Biggers Quality Assurance Manager
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